Shipping, explained
Free standard U.S. shipping. No minimum order. Handling 1–3 + transit 4–6 business days; 5–9 business days total.
Shipping policy
Wicked Ball Air Care Bundle
$56.99
- 1 Wicked Ball Air: A self-moving smart ball with three play modes.
- 1 extra replacement shell: Included in addition to the original parts fitted to your Wicked Ball Air.
- 12-month Wicked Ball Air Care: Up to 4 approved requests, one shell per redemption. Future replacements are requested separately and are not shipped upfront with your bundle.
- 3 Play Modes: Select the mode with the toy’s button.
Free U.S. standard shippingNo minimum order · Handling: 1–3 · Transit: 4–6 business days · Total: 5–9 business days30-day returns from delivery · Approved refunds: 5–7 business days · DetailsOnline payments are not yet available.
A closer look
Details that help you choose
Wicked Ball Air Care Bundle: Extra Shell. 12-Month Care.
Get Wicked Ball Air, one extra replacement shell, and 12 months of Wicked Ball Air Care in one bundle. Keep a spare ready from day one, with up to 4 additional approved shell replacements for eligible damage during normal use throughout your Care period.
What's Included
1 Wicked Ball Air: A self-moving smart ball with three play modes.
1 extra replacement shell: Included in addition to the original parts fitted to your Wicked Ball Air.
12-month Wicked Ball Air Care: Up to 4 approved requests, one shell per redemption. Future replacements are requested separately and are not shipped upfront with your bundle.
How Care Works
Your 12-month Care period starts when your Care Bundle order is paid. If the outer shell is damaged during normal use, email [email protected] with the Care purchase order number, order email and a clear damage photo. Add your Care Code if you already have one; you can contact us without it. Support will review the request and confirm the result and payment instructions.
Each approved shell has a $0 item charge. Shipping fees are charged separately for each approved redemption. Applicable shipping charges are confirmed before payment; any applicable taxes are additional. Delivery is worldwide, excluding Africa and South America. Care applies to the listed replaceable parts only; the electronic core is excluded.
Explore Wicked Ball Air Care for the coverage details and how to contact support about a replacement.
Smart Play, Your Way
Choose one of three modes using the toy’s button, then let your dog enjoy rolling and bouncing movement. Wicked Ball Air does not require the Cheerble app.
The E-TPU outer shell can be replaced while keeping the electronic core. Your bundle includes an extra shell from day one, and Care supports eligible later shell damage. Inspect the toy regularly and supervise play.
3 Play Modes: Select the mode with the toy’s button.
Rolling and Bouncing: Self-moving play for supervised sessions.
Replaceable Shell: An extra shell is included, separate from later Care replacements.
USB-C Rechargeable: Recharge using the supplied USB-C cable.
Gentle-Chewer Play: Check for damage and stop use if a part becomes loose or damaged.
Delivery and returns follow our Shipping Policy and 30-day Return & Refund Policy. Ask us to confirm any separate manufacturer warranty for the exact item.
Specifications & options
| Option 1 | Royal Blue, Bright Orange |
|---|---|
| Original brand | Cheerble |
Choosing & using this item
Choose the stated toy size and intended pet; supervise play and follow the product-specific care and replacement instructions.
Choose the stated toy size and intended pet; supervise play and follow the product-specific care and replacement instructions.
Use and care for this item according to its supplied manufacturer instructions. Confirm the exact model, dimensions and selected options above; features not stated for this product are not promised.
Product details in view
Questions before you choose?
How should I choose pet toys?
Choose the stated toy size and intended pet; supervise play and follow the product-specific care and replacement instructions.
How do I check the right size or fit?
Choose the stated toy size and intended pet; supervise play and follow the product-specific care and replacement instructions.
Are different colors and specifications available?
Available options are listed on each product. Select the exact option before adding it to your cart; not every item offers every color or size.
When should I expect delivery?
Handling takes 1–3 business days, followed by 4–6 business days in transit: 5–9 business days total. Business days exclude weekends and U.S. public holidays; these stages are already included in the total.
How can I ask about tracking?
Email [email protected] with your order reference and the email used at checkout. We can help with available dispatch and tracking information.
How do I request a return?
Contact [email protected] within 30 days after delivery. Include your order reference and a description of the issue, and obtain return instructions before sending a parcel.
What if an item arrives damaged or incomplete?
Include the supplied pieces and describe use, cleaning, installation or any damage when contacting support. Send your order reference, a description and available photos of the item and packaging to [email protected].
When will an approved refund reach my account?
The expected posting time is 5–7 business days from merchant refund approval, through the original payment method. Contact [email protected] if this period has passed.
Contact [email protected] with the product name and selected option.
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